Lubbock welcomed its first H-E-B store in 2023, marking a significant expansion for the beloved Texas-based grocery chain. Located at 4405 114th Street, this new location brought H-E-B’s renowned quality and service to the South Plains region. The Lubbock H-E-B offers a wide range of amenities, including curbside pickup, grocery delivery, a drive-thru pharmacy, and the popular True Texas BBQ restaurant with its own drive-thru.
The arrival of H-E-B in Lubbock was met with enthusiasm from local residents eager to experience the retailer’s unique offerings. The store features H-E-B’s signature Meal Simple section, providing convenient prepared meal options for busy shoppers. Customers can also take advantage of weekly specials and sales, which are regularly advertised in the store’s circular.
As H-E-B continues to establish its presence in Lubbock, speculation has arisen about the possibility of a second location in the city. Reports indicate that H-E-B purchased land near 19th Street and West Loop 289 in September 2020, suggesting potential plans for future expansion. This development has sparked interest among Lubbock residents eager for increased access to H-E-B’s products and services.
History of H-E-B in Lubbock
H-E-B’s entry into Lubbock marked a significant milestone for the Texas-based grocery chain. The expansion brought new shopping options and economic opportunities to the city.
H-E-B’s Expansion into Lubbock
H-E-B opened its first Lubbock store in 2020, located at 4405 114th Street. This move was part of the company’s broader strategy to extend its reach across Texas. The 120,000-square-foot store introduced Lubbock residents to H-E-B’s signature offerings, including:
- True Texas BBQ restaurant with drive-thru
- Curbside pickup service
- Grocery delivery
- Drive-thru pharmacy
- Meal Simple prepared foods
The company had purchased land near 19th Street and West Loop 289 in September 2020, sparking speculation about a potential second location in the city.
Impact on the Community
H-E-B’s arrival in Lubbock brought significant changes to the local grocery landscape. The store created new job opportunities for Lubbock residents, contributing to the local economy.
Customers gained access to H-E-B’s renowned:
- Wide product selection
- Competitive pricing
- Texas-centric offerings
The company’s commitment to community involvement has been evident through various initiatives and partnerships with local organizations. H-E-B’s presence has increased competition in the Lubbock grocery market, potentially benefiting consumers through improved services and pricing across the sector.
Store Overview
H-E-B’s Lubbock location offers a comprehensive shopping experience with a wide range of departments and services. The store’s convenient location and extended hours cater to diverse customer needs.
Location and Accessibility
H-E-B Lubbock is situated at 4405 114th Street, at the corner of 114th Street and Quaker Avenue. This strategic location provides easy access for residents across the city.
The store’s ample parking lot accommodates a large number of vehicles, ensuring convenience for shoppers. Public transportation options are available nearby, making the store accessible to those without personal vehicles.
Store Features and Departments
The Lubbock H-E-B spans an impressive 122,000 square feet, housing a variety of departments to meet diverse shopping needs.
Key features include:
- Fresh produce section with local and organic options
- Full-service meat and seafood counters
- Bakery offering fresh-baked goods daily
- Deli with prepared meals and sandwiches
- Extensive grocery aisles with national and H-E-B brand products
- Pharmacy with prescription services and health products
- Floral department for custom arrangements
The store also boasts a Meal Simple section, providing quick and easy meal solutions for busy customers.
Operating Hours
H-E-B Lubbock maintains extended hours to accommodate various schedules:
- Opening time: 6:00 AM daily
- Closing time: 12:00 AM (midnight)
These hours allow early morning shoppers to pick up essentials before work and provide late-night options for those with non-traditional schedules.
The pharmacy may have different operating hours, so customers are advised to check specifically for prescription-related services. Holiday hours may vary, with potential adjustments on major holidays.
Products and Services
H-E-B in Lubbock offers a diverse range of high-quality products and convenient services to meet customers’ needs. The store provides fresh, locally-sourced produce, premium meats and seafood, and comprehensive pharmacy services.
Fresh Produce Selection
H-E-B’s produce department features a wide array of fresh fruits and vegetables. The store sources many items locally, supporting Texas farmers and ensuring peak freshness.
Customers can find seasonal favorites alongside year-round staples. Organic options are available for those seeking pesticide-free produce.
The department also offers pre-cut fruits and vegetables for added convenience. H-E-B’s produce experts carefully inspect and rotate stock to maintain quality standards.
Quality Meat and Seafood Options
H-E-B’s meat department provides a variety of cuts and options to suit different tastes and budgets. The store offers USDA Prime, Choice, and Select grades of beef.
Fresh poultry, pork, and lamb are also available. The seafood counter features both wild-caught and farm-raised fish and shellfish.
Trained butchers are on hand to provide custom cuts and offer cooking advice. H-E-B also carries marinated meats and ready-to-cook options for quick meal solutions.
Pharmacy Services
The H-E-B Pharmacy in Lubbock offers a range of health-related services. Customers can fill prescriptions, receive immunizations, and consult with licensed pharmacists.
The pharmacy provides medication management programs and automatic refill services. Over-the-counter medications and health products are also available.
H-E-B’s pharmacy team can assist with Medicare Part D plans and offer competitive pricing on generic medications. The store also features a drive-thru pharmacy for added convenience.
Shopping Experience
H-E-B’s Lubbock store offers an exceptional shopping experience with competitive pricing, attentive customer service, and robust safety measures. The store’s layout and amenities cater to a wide range of customer needs and preferences.
Everyday Low Prices and Deals
H-E-B Lubbock maintains competitive pricing on everyday essentials. The store features weekly specials and promotions, allowing customers to maximize savings. Digital coupons and an H-E-B mobile app provide additional ways to access discounts.
Combo Loco deals bundle related items at reduced prices. The store’s private label products offer quality alternatives at lower cost. Bulk buying options help customers save on frequently used items.
H-E-B price matches competitors’ advertised deals. Clearance sections throughout the store provide further savings opportunities on various products.
Customer Service Excellence
H-E-B Lubbock prioritizes customer satisfaction through attentive and knowledgeable staff. Employees undergo extensive training to assist shoppers effectively. The store offers services like personal shopping for online orders and curbside pickup.
A dedicated customer service desk handles returns, exchanges, and special requests. Pharmacy staff provide medication counseling and health advice. The store’s butchers and produce experts offer product recommendations and preparation tips.
H-E-B’s commitment to the community is evident through local product sourcing and support for Lubbock-area charities and events.
In-Store Safety Measures
H-E-B Lubbock implements comprehensive safety protocols to protect customers and employees. Enhanced cleaning and sanitization procedures are in place throughout the store. Hand sanitizer stations are available at entrances and high-traffic areas.
The store maintains proper ventilation systems and encourages social distancing in checkout lines and other crowded spaces. Contactless payment options reduce physical interactions during transactions.
H-E-B offers expanded pickup and delivery services for customers preferring minimal in-store contact. The store follows all local and state health guidelines, adapting procedures as needed to ensure a safe shopping environment.
Convenience Services
H-E-B’s Lubbock location offers time-saving options for customers. These services cater to busy schedules and diverse shopping preferences.
Curbside Pickup Overview
H-E-B Curbside Pickup allows customers to shop online and collect their groceries without entering the store. Shoppers can select items through the My H-E-B mobile app or website. They choose a pickup time that fits their schedule.
Store associates carefully select fresh produce and products. The order is then packed and ready for the designated pickup time. Customers park in designated curbside spots upon arrival. An associate brings the groceries directly to their vehicle.
H-E-B now accepts SNAP EBT payments for Curbside orders. This expands accessibility for more customers.
Grocery Delivery Options
H-E-B Delivery brings groceries directly to customers’ homes in Lubbock. Shoppers can place orders through the same platform used for Curbside Pickup.
Delivery windows are available throughout the day. Customers select a time slot that works best for them. H-E-B’s trained personal shoppers carefully select items, ensuring quality and freshness.
Deliveries are made by H-E-B partners or third-party services. SNAP EBT payments are also accepted for Home Delivery orders, increasing convenience for eligible customers.
Both services offer the full range of H-E-B products, including fresh produce, meats, and prepared foods.
Community Engagement
H-E-B’s commitment to Lubbock extends beyond its store aisles. The company actively participates in local initiatives and fosters partnerships that benefit Texans in the area.
Local Partnerships and Sourcing
H-E-B collaborates with Lubbock-based farmers and producers to stock its shelves with locally-sourced goods. This practice supports the regional economy and provides customers with fresh, Texas-grown products.
The company also partners with Texas Tech University on various projects. These include research initiatives in agriculture and food science, as well as sponsoring campus events.
H-E-B’s “Go Local” program spotlights Lubbock-made items in stores. This initiative helps small businesses gain exposure and grow their customer base.
Supporting Local Initiatives
H-E-B contributes to Lubbock’s community through targeted programs and donations. The company’s annual Feast of Sharing event provides free holiday meals to thousands of Lubbock residents.
The grocery chain supports local education through its Excellence in Education awards. These recognize outstanding teachers and schools in Lubbock and across Texas.
H-E-B’s involvement extends to disaster relief efforts. During emergencies, the company mobilizes resources to assist affected Lubbock residents with food, water, and essential supplies.
The “Help End Hunger” campaign allows Lubbock customers to donate to local food banks at checkout. This program addresses food insecurity in the community.
Employment Opportunities
H-E-B offers a wide range of job opportunities in Lubbock and across Texas. The company provides diverse career paths and a supportive work environment for employees at all levels.
Career Paths at H-E-B
H-E-B employs individuals in various roles throughout its stores and operations. In-store positions include cashiers, stockers, and department specialists in areas like produce, bakery, and deli. The company also hires for its e-commerce division, with roles such as personal shoppers and delivery drivers.
Management tracks are available for those seeking leadership roles. H-E-B promotes from within, allowing employees to advance their careers over time. Corporate positions in areas like marketing, finance, and information technology are based primarily at the company’s San Antonio headquarters.
Entry-level jobs often start at competitive hourly rates. Full-time and part-time schedules are available to accommodate different needs.
Employee Benefits and Culture
H-E-B is known for its strong company culture and comprehensive benefits package. Full-time employees receive health insurance, paid time off, and retirement plans. The company also offers stock options, allowing workers to share in the company’s success.
Training and development programs help employees grow their skills and advance within the organization. H-E-B’s commitment to community service provides opportunities for staff to volunteer and give back to local areas.
The work environment emphasizes teamwork and customer service. H-E-B’s recognition as a top employer reflects its focus on creating a positive workplace for its “Partners,” as employees are called.