H-E-B Plus! stores offer an expanded range of products and services compared to regular H-E-B locations. These supersized stores cater to a wider variety of customer needs, providing more than just groceries.
H-E-B Plus! stores feature unique sections and services that many shoppers may not be aware of. From electronics and clothing to specialty departments, these larger stores aim to be one-stop shopping destinations for Texas customers. Understanding the additional offerings at H-E-B Plus! can help shoppers make the most of their visits and potentially save time and money.
1) Car Wash Services
HEB plus! offers convenient car wash services at select locations. Customers can choose from three different packages to keep their vehicles clean and shiny.
The basic wash costs $9.99, providing a quick and affordable option for those on a budget. For a more thorough cleaning, the clear coat package is available at $11.99.
Car owners looking for extra protection can opt for the carnauba wax package at $13.99. This premium service helps maintain the vehicle’s finish for longer.
HEB car washes are typically open 24 hours a day, allowing customers to clean their vehicles at any time. The automated system is designed for efficiency, with most washes taking around 5 minutes or less.
These car washes are located on HEB plus! premises, making it easy for shoppers to multitask. Customers can get their groceries and have their car cleaned in one convenient stop.
2) Home Delivery
H-E-B offers a convenient home delivery service for customers who prefer to have their groceries brought directly to their doorstep. This option is ideal for those with busy schedules or limited mobility.
To use H-E-B’s home delivery, customers can place their orders through the My H-E-B app or the company’s website. The process is straightforward and user-friendly, allowing shoppers to select their desired items from the comfort of their homes.
Once an order is placed, H-E-B’s personal shoppers carefully select the items, ensuring quality and freshness. The groceries are then delivered to the customer’s specified address within a chosen time slot.
Digital coupons can be applied to delivery orders, providing additional savings. However, in-store and manufacturer coupons are not accepted for this service.
While home delivery incurs a fee, many customers find the convenience worth the cost. It saves time and effort, especially for those who have difficulty visiting the store in person.
H-E-B’s home delivery service demonstrates the company’s commitment to meeting diverse customer needs and adapting to changing shopping preferences.
3) Personal Shopping Assistance
H-E-B offers a personal shopping service to help customers with their grocery needs. This convenient option allows shoppers to have a dedicated assistant select items on their behalf.
Personal shoppers are trained to navigate the store efficiently and find specific products. They can handle special requests and are knowledgeable about product locations within the store.
For seniors, H-E-B has partnered with Favor Delivery to provide a specialized service. This allows older customers to place orders by phone with a personal shopper, ensuring they can access essential food and supplies easily.
The personal shopping service is particularly useful for those with limited time or mobility issues. It can also benefit customers who prefer a more personalized shopping experience.
When using this service, shoppers can communicate their preferences for product substitutions. If an item is out of stock, personal shoppers will select similar alternatives when possible.
H-E-B’s personal shopping assistance demonstrates the company’s commitment to customer service and convenience. It provides a valuable option for those seeking extra help with their grocery shopping needs.
4) Floral Design and Arrangement
H-E-B plus! offers a full-service floral department that goes beyond simple bouquets. Their skilled floral designers create custom arrangements for any occasion, from weddings to everyday celebrations.
The floral department sources fresh flowers from around the world, ensuring a diverse and high-quality selection. Customers can choose from pre-made bouquets or work with a designer to create a personalized arrangement.
H-E-B plus! floral services cater to various budgets, with options starting as low as $9.88 for a dozen long-stem roses. Mixed bouquets of seasonal flowers are available for $15.00, providing affordable choices for flower lovers.
For convenience, customers can order floral arrangements online or in-store. H-E-B plus! also offers flower delivery services through Favor, with no delivery fees and under-an-hour delivery times in select areas.
The floral department at H-E-B plus! regularly updates its selection, making each visit a unique experience. This service combines the expertise of a dedicated flower shop with the convenience of one-stop shopping at H-E-B plus!
5) Cooking Classes
H-E-B offers free virtual cooking classes to inspire home chefs and provide new recipe ideas. These live online sessions are hosted by H-E-B chefs, allowing participants to learn from professionals in real-time.
Classes cover a variety of cuisines and cooking techniques. Participants can sign up for upcoming sessions through the H-E-B website at heb.com/classes.
For those who miss a live class, recordings are available on H-E-B’s YouTube channel. This allows customers to access the content at their convenience and revisit recipes as needed.
The virtual format makes these classes accessible to a wide audience. Customers can join from the comfort of their own kitchens, expanding their culinary skills without leaving home.
H-E-B’s cooking classes demonstrate the company’s commitment to customer education and engagement. By providing this free service, they support customers in making the most of their grocery purchases.
6) Custom Cake Orders
H-E-B plus! offers a convenient custom cake ordering service for special occasions. Customers can place orders for personalized cakes at least 24 hours in advance.
The bakery department provides a wide range of cake designs suitable for various events, including birthdays, weddings, graduations, and baby showers. Prices for custom cakes typically range from $8.98 to $49.98, depending on the size and complexity of the design.
To place an order, customers can call their local H-E-B plus! store or visit the bakery department in person. The staff will assist in selecting a base design and discussing customization options.
H-E-B plus! offers different cake flavors, such as white, yellow, and chocolate, along with various icing options like strawberry buttercream and fudge. Customers can also choose specialty combinations like chocolate cake with Oreo icing.
While premade cakes are available for online ordering through Curbside Pickup or Delivery services, custom cake orders are typically handled over the phone or in-store to ensure accuracy and attention to detail.
7) Pharmacy Synchronization
H-E-B’s Pharmacy Synchronization service aims to simplify medication management for customers with multiple prescriptions. This program aligns refill dates for all medications, allowing patients to pick up all their prescriptions on a single day each month.
The service reduces the number of pharmacy visits required, saving time and ensuring patients don’t run out of important medications. It also helps improve medication adherence by making it easier to stay on track with prescribed treatments.
To enroll in Pharmacy Synchronization, customers can speak with an H-E-B pharmacist. The pharmacist will review the patient’s current prescriptions and work with them to set up a convenient pick-up schedule.
H-E-B’s pharmacy team coordinates with healthcare providers to adjust prescription quantities as needed for synchronization. This ensures a smooth transition into the program without disrupting ongoing treatments.
The synchronized refill process is integrated into H-E-B’s digital pharmacy tools. Customers can manage their synchronized prescriptions through the My H-E-B app, which provides reminders and easy refill options.
8) Online Prescription Refills
H-E-B Pharmacy offers a convenient online prescription refill service for customers. This feature allows patients to quickly and easily refill their medications from the comfort of their homes.
Using the H-E-B website or mobile app, customers can manage their prescriptions digitally. The process is straightforward and user-friendly, designed to save time and reduce trips to the pharmacy.
Patients can set up auto-refills for their regular medications. This ensures prescriptions are automatically refilled before running out, enhancing medication adherence and convenience.
H-E-B notifies customers when their prescriptions are ready for pickup. Notifications can be received via text, email, or phone, depending on the customer’s preference.
For those who need assistance, H-E-B provides customer support through their pharmacy helpline. Representatives are available to answer questions and help with the online refill process.
This digital service integrates seamlessly with H-E-B’s other health and wellness offerings, including their Primary Care clinics and Nutrition Services. It’s part of H-E-B’s broader initiative to improve customer experience in healthcare management.
Understanding HEB Plus!
HEB Plus! stores offer an expanded shopping experience with additional departments and services beyond traditional HEB locations. These larger format stores provide customers with a wider selection of products and amenities.
The HEB Plus! Concept
HEB Plus! represents an enhanced version of the standard HEB grocery store. These supersized locations typically span 100,000 to 180,000 square feet, dwarfing regular HEB stores. The increased space allows for a more comprehensive range of products and services.
HEB Plus! stores feature expanded departments like electronics, toys, and housewares. They also offer a broader selection of specialty foods, international products, and gourmet items. Many locations include full-service bakeries, delis, and seafood counters.
The Plus! concept aims to provide a one-stop shopping destination for customers. This includes non-grocery items like clothing, sporting goods, and outdoor furniture.
Differences from Regular HEB Stores
HEB Plus! locations stand out from their regular counterparts in several key ways. These stores boast larger fresh produce sections and more extensive organic offerings. They often include specialty areas like sushi bars, coffee shops, and cooking demonstration stations.
Plus! stores typically feature:
- Full-service pharmacies with drive-thru options
- Vision centers with on-site optometrists
- Expanded beer and wine selections
- Larger baby care and pet supply departments
The layout of HEB Plus! stores differs from standard locations. Wider aisles and more spacious departments create a more comfortable shopping environment. Many Plus! stores also incorporate energy-efficient designs and technologies.
Customer service areas in Plus! stores are often more extensive, offering services like bill pay, money transfers, and lottery ticket sales.
Community Impact of HEB Plus!
HEB Plus! stores play a significant role in enhancing local communities through economic contributions and partnerships with regional suppliers. These large-format stores create jobs, stimulate economic growth, and support local businesses.
Local Economic Benefits
HEB Plus! stores serve as major employers in their communities, providing numerous job opportunities across various roles. The stores often anchor shopping centers, attracting additional businesses and increasing foot traffic to nearby establishments. This economic activity generates tax revenue for local governments, supporting public services and infrastructure improvements.
HEB Plus! locations frequently participate in community events and charitable initiatives. They host food drives, sponsor local sports teams, and contribute to education programs. The company’s Feast of Sharing events provide free holiday meals to thousands of residents in multiple Texas communities each year.
Supporting Local Suppliers
HEB Plus! stores prioritize partnerships with Texas-based producers and manufacturers. This commitment helps sustain local farms, ranches, and food businesses. The company’s “Go Local” program showcases products from small Texas businesses, giving them valuable shelf space and exposure to a wider customer base.
Many HEB Plus! locations feature dedicated sections for locally sourced items, making it easy for customers to support regional producers. This approach not only boosts local economies but also reduces transportation costs and environmental impact. HEB Plus! buyers work closely with local suppliers to ensure product quality and help them scale their operations to meet demand.